Thank you for your purchase from Cricket’s Crystals. We appreciate your business. If you are not completely satisfied with your purchase, we are here to help. Please see the full details below regarding our return policy and process.
Policy Details
You can return your item 7 days from the date you received it.
Any item from us can be returned, no questions asked.
For all returns, the only thing you need to include in your package is the purchased item.
Shipping Fees
You are responsible for all return shipping fees. Shipping fees are non-refundable. We strongly recommend that you use a trackable method to ship your return.
Place the items securely in their original packaging and bubble wrap, if possible. Please mail your return to the following address:
Cricket’s Crystals
Return Center
5960 SW 98th PL
Ocala, FL 34476
Refunds
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 1 weeks to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
Questions?
If you have any questions concerning our return policy, please contact us at support@cricketscrystals.com or send us a message here.
Thank you for shopping with Cricket’s Crystals!